Water

Municipal District Services

Website
406 W. Grand Parkway South, Suite 260, Katy, Texas 77494
16758 Telge Road, Cypress, Texas 77429

Service Phone: (281) 290-6503
Billing Phone: (281) 290-6507
Payment Address: NW Harris County MUD 5, P.O. Box 3150, Houston, Texas, 77253-3150

Payment Options

Your Water District Name as it appears on your bill
P.O. Box 3150
Houston, TX 77253-3150

Register your account or pay as a guest.
Pay one time or every month.

CLICK HERE TO ACCESS THE SECURE PAYMENT PORTAL AND YOUR ACCOUNT INFORMATION

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

Payment using a live representative; please call (855) 270-3592.

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

Add “Your District Name as it appears on your bill” to the bill pay option through your bank.

Add your account number for proper processing.

Complete with the District’s Remittance address:

Your Water District Name as it appears on your bill
P.O. Box 3150
Houston, TX 77253-3150

Pay at your local HEB and Kroger.

Present a payment coupon with the account number.

($1.50 fee assessed for this service)

Pay at your local Walmart.

Present a payment coupon with the account number.

($1.00 fee assessed for 3-day delivery)
($1.50 fee assessed for overnight delivery)

Pay in person at these MDS offices.

Monday – Friday 8:30 a.m. – 4:30 p.m.

PAY WITH CHECK OR MONEY ORDER – NO CASH ACCEPTED

406 W. Grand Parkway S, Suite 260, Katy, TX 77494
16758 Telge Rd., Cypress, TX 77429

Terminated Services

If your water service has been TERMINATED for NON-PAYMENT, you can use:

  • Credit Card
  • Pay at the nearest MDS Office with a cashier’s check or money order.
  • Pay at a grocery store or Walmart with cash.
  • Be sure to call Customer Care at (281) 290-6507 with the confirmation number to have your water service restored.

Water Conservation

Water Information

Please contact the district’s water operator to set up new service. Click here to see all your water operator’s service and billing information.

Trash Information

The district’s trash operator has many guidelines you should look into. Click here to see all of your trash operator’s guidelines and pick up information.

Safety Information

NWHCMUD No. 5 has your safety as a top priority, employing 13
constables. Please click here for further information regarding safety in the district.

Tax Information

The district’s tax assessor’s website allows you to find and pay your taxes. Please click here to visit the tax assessor’s website to pay your tax bill.

Parks/Trails Info

Northwest Harris County Municipal Utility District No. 5 urges you to get outside! Click here for information about our district’s trails and parks.